At E&W Couture, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our website, place an order, or book an appointment.

We may collect personal details including your name, email address, phone number, shipping and billing address, and appointment details. If you make a purchase, we process your payment securely through a trusted provider, but we do not store your full payment details. We may also collect notes you choose to share with us, such as sizing or customisation preferences. Our website uses cookies and analytics to help improve your browsing experience and understand how visitors interact with our site.

Your information is used to process and deliver orders, manage bookings, send relevant updates, and improve our services. If you have opted in, we may also send marketing communications. We do not sell your data. Your information may be shared with carefully selected third-party services such as delivery providers, payment processors, and booking tools, but only when necessary to fulfil your order or appointment.

You have the right to access your personal data, correct any inaccuracies, withdraw consent, or request that we delete your information. You can also opt out of marketing communications at any time. To do any of the above, please contact us at info@eandwcouture.co.uk

Your data is securely stored through trusted platforms including Shopify. We only keep your information for as long as needed to carry out the services we provide or meet legal requirements.

We use cookies to improve the functionality of our site and provide a smoother experience. You can manage or disable cookies through your browser settings at any time.

This privacy policy may be updated from time to time. Any changes will be reflected on this page, so please check back occasionally to stay informed.

If you have any questions about this policy or how we handle your data, you can contact us at info@eandwcouture.co.uk